IT Administrator — Job Description
About Company
Comprinno is a NASSCOM-incubated company based in Bangalore, specializing in cloud computing and IT infrastructure automation. We help enterprises modernize, secure, and efficiently manage their IT and cloud environments through innovative technology solutions and managed services.
Our expertise spans cloud operations, infrastructure management, automation, security, and enterprise IT transformation. We are committed to delivering scalable and reliable technology solutions that enhance operational efficiency and business continuity.
About The Role
We are looking for a skilled IT Administrator to manage and support the organization’s IT infrastructure, including end-user devices, office networking, and multi-site connectivity. The role requires hands-on troubleshooting expertise, strategic guidance on IT procurement, and the ability to ensure seamless integration across multiple office locations.
The ideal candidate will be responsible for maintaining secure, reliable, and high-performing IT systems while collaborating with internal teams and external vendors to support day-to-day business operations.
Key Responsibilities
Desktop & Laptop Support
- Diagnose and resolve operating system issues across Windows, macOS, and Linux environments.
- Perform OS installations, upgrades, patch management, and driver troubleshooting.
- Troubleshoot hardware issues including boot failures, blue screens, peripheral connectivity, and performance degradation.
- Manage user accounts, permissions, endpoint security, antivirus solutions, encryption, and firewall configurations.
- Provide technical support to employees and ensure minimal downtime for business operations.
Network Administration
- Troubleshoot and maintain office LAN/WLAN infrastructure including switches, routers, access points, and cabling.
- Resolve connectivity issues related to DNS, DHCP, IP conflicts, VPN access, and internet performance.
- Monitor network performance and implement corrective measures for outages and bottlenecks.
- Configure and manage firewall rules, VLANs, and network access controls.
- Coordinate with ISPs and vendors for network troubleshooting and upgrades.
IT Procurement & Upgrades
- Assess current IT infrastructure and recommend hardware/software upgrades aligned with business needs and budgets.
- Provide recommendations for laptops, desktops, networking devices, and peripherals.
- Evaluate vendors, compare technical specifications, and negotiate with suppliers.
- Manage software license renewals and hardware refresh cycles.
- Maintain IT asset inventory and procurement records.
Multi-Office Integration
- Design and implement connectivity solutions between multiple office locations using site-to-site VPN, SD-WAN, or MPLS.
- Ensure consistent IT policies, security standards, and user experience across all offices.
- Set up and maintain shared resources such as file servers, printers, and collaboration tools.
- Support office expansion projects and infrastructure setup activities.
Required Qualifications & Skills
- Bachelor’s degree in IT, Computer Science, or a related field (or equivalent practical experience).
- 3–5 years of hands-on experience in IT administration, desktop support, or network support.
- Strong troubleshooting skills for Windows and macOS operating systems.
- Practical experience with networking technologies including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and firewalls.
- Experience with Active Directory, Group Policy, and endpoint management tools.
- Familiarity with IT procurement processes and vendor management.
- Strong communication and stakeholder management skills.
- Ability to prioritize and manage multiple technical issues simultaneously.
Desired Qualifications & Skills
- Experience with multi-site network integration and remote connectivity solutions.
- Certifications such as CompTIA A+, Network+, CCNA, or Microsoft 365 Certified.
- Familiarity with cloud platforms and collaboration tools such as Microsoft 365, Google Workspace, or AWS.
- Experience with IT asset management, budgeting, and compliance tracking.
- Exposure to IT security best practices and infrastructure monitoring tools.
Why Join Us
- Opportunity to work on enterprise-grade IT infrastructure and networking environments.
- Exposure to multi-office IT operations and modern workplace technologies.
- Collaborative work culture with opportunities to contribute to infrastructure modernization initiatives.
- Continuous learning opportunities through certifications and hands-on projects.
- Opportunity to grow into senior infrastructure and IT management roles.
